Privacy Policy

This Privacy Policy explains how Krasner Advisory Group (“we”, “us”, “our”), owned and operated by Robert Smith of 223 Hollywood Boulevard, Olympia, Washington 98504, USA, collects and handles personal information through this website and in the course of providing consulting services.

1. Who we are

Krasner Advisory Group is a business operations consulting practice registered and operating in the State of Washington, United States. Our registered business address is 223 Hollywood Boulevard, Olympia, Washington 98504, USA. The data controller responsible for information collected through this website is Robert Smith, reachable at info@neilkrasner.com or +1 (310) 682-3788.

2. Information we collect

We collect only the information we need in order to respond to you and to deliver our services:

• Information you give us: name, business name, email address, telephone number and the content of any message you send through our contact form or by email.
• Client engagement information: where you become a client, the business records you share with us for the purpose of the engagement, handled under a written confidentiality agreement.
• Technical information: IP address, browser type, device type, referring page and pages visited, collected only where you have consented to analytics cookies.

We do not knowingly collect information from anyone under the age of 16, and we do not collect special categories of personal data through this website.

3. How we use your information

We use personal information to respond to enquiries, prepare and deliver proposals, provide contracted services, issue invoices, maintain business records required by law, and — only with your consent — to send occasional practice updates. We rely on your consent, on the performance of a contract, and on our legitimate interest in operating a business, as the lawful bases for this processing.

4. We do not sell your data

We do not sell, rent or trade personal information to any third party, and we never have. We do not share your details with advertising networks or data brokers.

5. Service providers

We use a small number of service providers who process data on our behalf under contract: our website host, our email provider, our accounting software provider and, where consented, our website analytics provider. Each is bound to use the information only for the purposes we specify. Data is stored on servers located in the United States.

6. Cookies

This website uses essential cookies that are required for the site to function, and optional analytics cookies that are only set after you accept them in our cookie banner. You can change or withdraw your choice at any time using the “Cookie Preferences” link in the footer. Full detail is in our Cookie Policy.

7. How long we keep information

Enquiries that do not become engagements are deleted after 24 months. Client engagement records are retained for seven years to satisfy tax, accounting and professional recordkeeping obligations, after which they are securely destroyed. You may ask us to delete your information earlier where no legal obligation requires us to keep it.

8. Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict its processing, to receive a copy in a portable format, and to withdraw consent at any time. Residents of Washington State, California and other jurisdictions with applicable privacy laws may exercise the rights those laws provide, including the right not to receive discriminatory treatment for doing so. To make a request, email info@neilkrasner.com. We respond within 30 days and never charge a fee for a first request.

9. Security

We use access-controlled cloud storage, encrypted connections (HTTPS) across this website, multi-factor authentication on all business accounts, and a least-privilege policy for staff access. No system is perfectly secure, but we take these measures seriously and review them annually.

10. Links to other sites

This website may link to third-party sites. We are not responsible for their content or privacy practices and encourage you to read their policies before providing any information.

11. Changes to this policy

We may update this policy to reflect changes in our practices or the law. The date at the top of this page shows when it was last revised. Material changes will be announced on this page for 30 days.

Contact us about this policy

Krasner Advisory Group
Attn: Robert Smith, Owner
223 Hollywood Boulevard, Olympia, Washington 98504, USA
Phone: +1 (310) 682-3788
Email: info@neilkrasner.com