About the practice
Fourteen years of back-office experience, put to work for owner-led businesses
We are eleven people in Olympia who spend our days inside other companies' operations — and we like it that way.
Our story
Krasner Advisory Group opened its doors in Olympia in 2012. Before that, our founder Robert Smith spent fourteen years running back-office functions for regional employers in construction, healthcare administration and distribution — the kind of companies where the finance team is three people and the operations manual lives in somebody's head.
The pattern was always the same. Businesses grew past the point where informal processes worked, but they were not large enough to justify a full-time operations director or a national consulting firm. They needed experienced help for a few weeks, not a permanent hire and not a hundred-page report.
That gap is the whole reason this practice exists. We are deliberately small, deliberately local, and deliberately practical. If a problem can be fixed in two days, we will tell you that rather than stretching it into a quarter.
What we believe
- Write it down. Advice that lives only in a conversation disappears when people leave.
- Independence matters. We accept no referral fees or commissions from software vendors, ever.
- Fixed fees respect the client. Hourly billing rewards slowness. We quote the job, not the clock.
- Small is a feature. The person who scopes your project is the person who delivers it.
Practice facts
- OwnerRobert Smith
- Founded2012, Olympia, Washington
- Team11 advisers, bookkeepers and analysts
- Head office223 Hollywood Boulevard, Olympia, Washington 98504, USA
- Phone+1 (310) 682-3788
- Emailinfo@neilkrasner.com
The team
Who you will actually work with
Robert Smith
Owner & Principal Adviser
Leads operations reviews and every new client relationship. Fourteen years in back-office management before founding the practice.
Diane Mercer
Head of Bookkeeping
Runs the monthly close for our retained clients and rebuilds charts of accounts that have grown wild over a decade.
Anthony Ruiz
Systems & Data Lead
Handles software selection, migrations and the reporting dashboards owners look at on Monday mornings.
Karen Holt
HR Administration Manager
Builds onboarding packs, handbooks and payroll coordination routines for employers with 5 to 150 staff.
Community
Local, and staying that way
Thurston County first
More than half of our work is within a thirty-minute drive. We show up in person, which is still the fastest way to understand how a business really runs.
Pro-bono hours
Each adviser sets aside time annually for local non-profits that need bookkeeping structure but cannot fund a project.
Plain-language commitment
Every deliverable is written so a new team member can follow it. No acronym goes unexplained in our documents.
Want to know whether we are a fit?
Tell us what is slowing your team down. If we are not the right people, we will say so and point you somewhere better.